Virtual currency is increasingly targeted by tech support criminals, with individual victim losses often in the thousands of dollars.
Individuals in need of virtual currency support may use online search engines to find technical support companies. Criminals pose as virtual currency support companies and pay to have their fraudulent tech support company’s ad show higher in search results. By doing so, they are hoping victims will choose one of the top links in search results.
The fraudulent support agent asks for access to the victim’s virtual currency wallet and transfers the victim’s virtual currency to another wallet for temporary holding during maintenance. Needless to say that the virtual currency is never returned to the victim, and the criminal ceases all communication.
So, be wary of letting an unknown company or support agent gain remote control over your device or over your cryptocurrency wallet.
